Privacy policy

At Greatpeaks Outdoor, we see privacy as a core part of looking after our customers. This Privacy Policy sets out how we collect, use, and safeguard your personal data when you visit https://greatpeaksoutdoor.com/, place an order, or get in touch with our team. By using our website, you accept the practices described here. If you do not agree with them, please do not use our services.

Who We Are

Company name: Greatpeaks Outdoor
Address: 39 Cappagh Grove, Ballinagar, Co. Offaly, R35 E7P1, Ireland
Email: support@greatpeaksoutdoor.com

Data We Collect

When you use our website, we may collect:

  • Technical data such as your IP address, browser type, and time zone
  • Personal information you share when placing an order, including your name, email address, phone number, shipping address, and payment details
  • Any details you provide when you contact us, such as support requests

How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Protect our website and prevent fraud
  • Personalise your shopping experience
  • Send updates, offers, or marketing messages, but only if you have chosen to receive them

Sharing Your Data

We only share your information with trusted partners, such as:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing service providers such as Shopify

We never sell or rent your personal data.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Show you content suited to your interests

You can switch cookies off in your browser settings, though some features of the website may not work properly if you do.

Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Correct or delete your data
  • Restrict how your data is processed
  • Receive a portable copy of your data
  • Withdraw consent at any time, including unsubscribing from newsletters

To exercise any of these rights, contact us at support@greatpeaksoutdoor.com.

Children's Privacy

Our services are meant for adults. We do not knowingly collect data from anyone under 18 years of age. If we learn that such data has been shared with us, we will delete it right away.

International Data Transfers

If you are located in Ireland, please be aware that your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by trusted partners such as payment providers, technology platforms, or shipping companies.

We take steps to make sure any transfer of your data is handled securely and in line with applicable data protection standards.

Data Security and Retention

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Payment information is always encrypted while being transferred.

We keep your personal data only for as long as we need it to fulfil the purposes set out in this policy, including meeting any legal, accounting, or reporting requirements. Once your data is no longer needed, we securely delete or anonymise it.

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

Contact Us

If you have any questions about this policy or how we handle your data, reach out to us at support@greatpeaksoutdoor.com.